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we build custom ecommerce systems for founder-led brands — so you can find solace in the work that matters.

01 / THE LEAK MAP

Every Engagement Starts With a Diagnostic.

A focused read of the storefront, offer, conversion path, and retention layer. You leave with the clearest leaks, why they matter, and what should be fixed first.

SOLACE://DIAGNOSE
LM-01Homepage promisedoes the page say who it serves and why it wins
LM-02PDP trustreviews, guarantees, objections answered where they are felt
LM-03Mobile UXthumb reach, speed, friction across the buy path
LM-04Cart & checkoutsurprises, anxiety, abandoned momentum
LM-05Offer hierarchybundles, AOV logic, what gets bought first
LM-06Lifecycle flowswelcome, post-purchase, replenishment, winback

SIX SURFACES INSPECTED // RANKED BY REVENUE AT STAKE // FIX ORDER INCLUDED

02 / WHAT SOLACE OPERATES

Four Systems Carry Every Dollar.

Build, convert, retain, operate. Most founder-led stores are strong in one and quietly leaking from the other three.

SOLACE://STACK
01

BUILD

Storefront & page systems

  • Homepage clarity
  • Product pages
  • Landing pages
  • Collection paths
  • Trust & social-proof stack
02

CONVERT

The buying path

  • Offer hierarchy
  • Bundles & AOV logic
  • Cart path
  • Checkout objections
  • Mobile friction
  • Conversion copy
03

RETAIN

The repeat-purchase layer

  • Email & SMS flows
  • Post-purchase education
  • Replenishment paths
  • Review loops
  • Winback campaigns
04

OPERATE

Cadence, AI & founder relief

  • Launch calendar
  • QA lane
  • Weekly experiments
  • Automation & AI agents
  • Measurement & reporting

03 / THE OPERATING LADDER

Three Phases. Each One Earns the Next.

SOLACE://LADDER

PHASE 01

SNAPSHOT

A focused diagnostic of the storefront, offer, conversion path, and retention layer. You leave with the clearest leaks, why they matter, and what should be fixed first.

SCOPE
FIXED
TIMELINE
DAYS
OUTPUT
LEAK MAP
// build with us

PHASE 02

SPRINT

A focused implementation sprint against the leaks that matter most. We rebuild the surfaces and flows that turn existing demand into cleaner movement.

SCOPE
FROM YOUR SNAPSHOT
TIMELINE
WEEKS
OUTPUT
SYSTEMS LIVE
// build with us

PHASE 03

PARTNERSHIP

The ongoing operator lane for founders who cannot keep carrying every site, funnel, and retention decision alone. A weekly rhythm for improvements, launches, QA, and retention work.

CADENCE
WEEKLY
MINIMUM
3 MONTHS
OUTPUT
OPERATING RHYTHM
// build with us

04 / OPERATOR PROOF

Built From Experience,
Not From Theory.

SOLACE://OPERATOR

Solace was started by a founder who built and scaled a DTC store to roughly $300k/month — then ran operations and sales for a k-beauty brand that scaled past $1M/month, and now operates inside founder-led ecommerce brands.

Solace exists because founder-led stores rarely need more ideas. They need someone to fix the systems that keep leaking money and attention — and the internal infrastructure Solace runs on keeps that execution fast, documented, and organized.

05 / OUR LANE

Built for a Specific Kind of Brand.

SOLACE://SCOPE

WHAT WE DO

  • Build custom Shopify storefronts
  • Find and fix where revenue's leaking
  • Take on the work you need to offload
  • Offer support after the job's done

WHAT WE DON'T DO

  • Cheap, templated work
  • Promise overnight miracle growth
  • One-off gigs, then vanish
  • Guesswork and random tactics

06 / START

Let's Get Started.

No form, no deck. Just a few quick prompts about your needs — we'll come back with a detailed plan and analysis.

SOLACE://INTAKE

// solace intake — answer each prompt, press enter to continue

what should we call you?